Too bad you want to delete your account! Are you sure we cannot help you? Maybe you just want to change your email or password?
The moment you request LiteBit to delete your account, we will deactivate your account. This means that your account is closed and can no longer be used. Logging in or trading will no longer be possible.
For this reason, we can only process requests for empty accounts. If there are still funds in the account, we cannot honor your request.
You can submit a GDPR request by using the following form:
https://support.litebit.eu/hc/en-us/requests/new?ticket_form_id=360001656059
You can submit a new request to us as soon as you have cleared your account. LiteBit has a legal obligation to retain personal data used for identification, verification, research activities and notifications to the FIU for a period of 5 years after the business relationship has been ended (art 33 (3) Wwft, art 34 Wwft). Data regarding transactions will be kept by LiteBit for a period of 7 years after the latest relevant calendar year.
If you have any questions about transferring cryptos or funds on your Euro Balance, please contact Customer Support on +31 10 310 41 75 or start a chat conversation.
If you would like your personal data deleted earlier, please contact Customer Support. You can always ask us to delete your personal data. However, we cannot always honor this request, for example if we are required to keep your personal data for a longer period of time due to a legal obligations.
Quickly go to:
How can I deactivate my LiteBit account?
Where are my personal documents stored?
How can I change the email address of my account?
How do I change the password of my LiteBit account?